EnhanceROI Digital Marketing Agency
Last Updated: July 28, 2025
These Terms and Conditions (“Terms”) govern the use of services provided by EnhanceROI (“we,” “us,” or “our”), a digital marketing agency located at Jeddah, 22230, Saudi Arabia. By engaging our services, you (“Client,” “you,” or “your”) agree to be bound by these Terms. Please read them carefully.
1. Services
EnhanceROI provides digital marketing services, including but not limited to search engine optimization (SEO), pay-per-click (PPC) advertising, social media marketing, content creation, and website development, as outlined in the specific agreement or proposal provided to the Client (“Service Agreement”). The scope of services, deliverables, and timelines will be detailed in the Service Agreement, which forms part of these Terms.
2. Client Responsibilities
Provision of Materials: You agree to provide all necessary materials, including but not limited to logos, images, content, and access to relevant accounts (e.g., website, social media, or advertising platforms), in a timely manner to enable us to perform the services.
Accuracy of Information: You are responsible for ensuring that all information provided to us is accurate, complete, and compliant with applicable laws.
Approvals: You agree to review and approve deliverables within the timelines specified in the Service Agreement. Delays in approvals may impact project timelines.
3. Payment Terms
Fees: Fees for services will be outlined in the Service Agreement. All prices are in Saudi Riyal (SAR) unless otherwise stated.
Payment Schedule: Payments are due as specified in the Service Agreement, typically upon signing, at project milestones, or monthly for ongoing services. Invoices are sent via email to the Client’s designated contact.
Late Payments: Late payments may incur a penalty of 1.5% per month on the outstanding balance or the maximum allowed by law, whichever is lower. We reserve the right to suspend services for non-payment.
Refunds: Services are non-refundable unless explicitly stated in the Service Agreement.
4. Intellectual Property
Ownership: Upon full payment, you will own the deliverables specifically created for you, as outlined in the Service Agreement, except for any third-party materials or pre-existing intellectual property owned by EnhanceROI or its licensors.
License: You grant us a non-exclusive, royalty-free license to use your brand assets, content, and materials solely for the purpose of providing the services.
Third-Party Materials: Any third-party tools, software, or content used in the services (e.g., stock images, plugins) may be subject to separate licensing terms, which you agree to comply with.
5. Confidentiality
Both parties agree to keep confidential any proprietary or sensitive information shared during the course of the engagement, except as required by law or with prior written consent.
6. Termination
By Either Party: Either party may terminate the Service Agreement with 30 days’ written notice, unless otherwise specified in the Service Agreement.
For Cause: We may terminate services immediately if you fail to make payments, breach these Terms, or engage in illegal or unethical activities.
Effect of Termination: Upon termination, you will pay for all services rendered up to the termination date. Any prepaid fees for uncompleted services may be refunded at our discretion, less any outstanding costs.
7. Limitation of Liability
No Guarantees: While we strive to achieve the best possible results, we do not guarantee specific outcomes (e.g., rankings, traffic, or sales) due to the dynamic nature of digital marketing.
Liability Cap: Our liability for any claim arising from these Terms or the services provided shall not exceed the total fees paid by you for the services in question.
Indirect Damages: We are not liable for indirect, incidental, or consequential damages, including but not limited to loss of profits, data, or business opportunities.
8. Indemnification
You agree to indemnify and hold harmless EnhanceROI, its employees, and agents from any claims, damages, or liabilities arising from your use of our services, your content, or your breach of these Terms.
9. Force Majeure
We are not liable for delays or failure to perform services due to events beyond our control, including but not limited to natural disasters, internet outages, or government regulations.
10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Kingdom of Saudi Arabia. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in Jeddah, Saudi Arabia.
11. Amendments
We reserve the right to update these Terms at any time. The most current version will be available on our website or provided upon request. Continued use of our services after changes constitutes acceptance of the updated Terms.
12. Contact Information
For questions, concerns, or notices regarding these Terms or our services, please contact us at:
Email: info@enhanceroi.com
Phone: +966 54 039 4693
Address: EnhanceROI, Jeddah, 22230, Saudi Arabia
13. Entire Agreement
These Terms, together with the Service Agreement, constitute the entire agreement between you and EnhanceROI and supersede any prior agreements or understandings, whether written or oral.